Accessibility Policy for Zytrex Pharma

Zytrex Pharma is committed to providing accessible services to all individuals, including those with disabilities. We strive to ensure that our website, mobile app, and other communication channels are usable and accessible to everyone. This Accessibility Policy outlines our efforts to achieve and maintain accessibility.

Our Commitment:

We are committed to complying with the Americans with Disabilities Act (ADA), Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and other applicable accessibility standards. We continually work to improve the accessibility of our services and strive to provide a positive experience for all users.

Website Accessibility:

We are actively working to make our website accessible to people with disabilities. Our efforts include:

• Semantic HTML: Using appropriate HTML tags to structure content for better accessibility.
• Alternative Text for Images: Providing descriptive alternative text for all images and non-text content.
• Keyboard Navigation: Ensuring that all website functionality is accessible using a keyboard.
• Screen Reader Compatibility: Designing our website to be compatible with screen reader software.
• Closed Captions and Transcripts: Providing closed captions for videos and transcripts for audio content.
• Color Contrast: Maintaining sufficient color contrast between text and background to improve readability.
• Scalable Text: Allowing users to adjust the text size without loss of content or functionality.
• Forms and Labels: Properly labeling form fields to ensure they are understandable and usable.
• Consistent Navigation: Providing consistent navigation throughout the website.

Mobile App Accessibility:

We are also committed to making our mobile app accessible. Our efforts include:

• Screen Reader Optimization: Designing the app to work seamlessly with mobile screen readers.
• Voice Control Compatibility: Ensuring compatibility with voice control features on mobile devices.
• Clear Visual Design: Using clear and consistent visual design elements.
• Keyboard Navigation: Enabling keyboard navigation within the app.

Other Communication Channels:

We strive to make our other communication channels accessible as well:

• Phone: Our customer service representatives are trained to assist individuals with disabilities who contact us by phone. We offer relay services for individuals who are deaf or hard of hearing.
• Email: We strive to respond to emails in an accessible format.
• Mail: We can provide information in alternative formats upon request, such as large print or braille.

Third-Party Content:

While we strive to make all of our content accessible, some content may be provided by third parties. We encourage these third parties to adhere to accessibility guidelines and will work with them to improve accessibility where possible.

Feedback and Contact Information:

We welcome feedback on the accessibility of our services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Phone: 1234 6547 5555
• Email: support@zytrexpharma.com or no-reply@zytrexpharma.com
• Mail: 1 John St, Brooklyn, NY 11201

We will make every effort to respond to your feedback promptly and address any accessibility issues.

Accessibility Trainining

We provide regular training to our employees on accessibility best practices to ensure they are equipped to serve all customers effectively.

Ongoing Improvement:

We recognize that accessibility is an ongoing process. We regularly review and update our website, mobile app, and other communication channels to ensure they meet or exceed accessibility standards. We conduct accessibility testing and incorporate user feedback to identify and address any areas for improvement.

Formal Complaints:

If you have a formal complaint regarding the accessibility of our services, please submit it in writing to support@zytrexpharma.com . We will investigate your complaint and respond in a timely manner.

Effective Date:  01/10/2021