Privacy Policy for Zytrex Pharma
Zytrex Pharma ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website, mobile app, or services (collectively, the "Services").
1. Information We Collect:
We collect several types of information from and about users of our Services, including:
- Personal Information: This may include your name, address, phone number, email address, date of birth, gender, insurance information, prescription information, medical conditions, allergies, and other health-related information. This information is essential for fulfilling your prescription orders and providing personalized pharmaceutical care.
- Prescription Information: We collect information related to your prescriptions, including medication name, dosage, quantity, refill information, and prescribing physician information. This information is crucial for accurately dispensing your medications.
- Health Information: We may collect information about your medical conditions, allergies, and other health-related information to ensure safe and appropriate medication dispensing and counseling. This information is only collected with your consent or as permitted by law.
- Financial Information: We collect payment information, such as credit card or debit card numbers, to process your transactions.
- Technical Information: We may collect information about your device, browser, IP address, and usage patterns when you access our website or mobile app. This information helps us improve our Services and personalize your experience.
- Communication Information: We may collect information about your communications with us, such as phone calls, emails, and online chats.
2. How We Use Your Information:
We use your information for the following purposes:
- Prescription Fulfillment: To process, dispense, and deliver your prescription medications.
- Medication Management: To manage your refills, track your medication history, and provide medication reminders.
- Pharmaceutical Care: To provide medication counseling, drug interaction checks, and other pharmaceutical services.
- Customer Service: To respond to your inquiries, provide support, and resolve any issues you may have.
- Communication: To contact you regarding your prescriptions, orders, refills, and other important information related to your healthcare.
- Personalization: To personalize your experience with our Services, such as recommending relevant health information or special offers.
- Improvement of Services: To analyze usage patterns and improve the functionality and design of our website and mobile app.
- Legal Compliance: To comply with applicable laws and regulations.
- Marketing (with your consent): We may use your information to send you marketing communications about our products or services, but only if you have opted-in to receive such communications. You can opt-out of marketing communications at any time.
3. How We Share Your Information:
We may share your information with the following categories of third parties:
- Healthcare Providers: We may share your information with your prescribing physician or other healthcare providers involved in your care. This is crucial for coordinated care and medication safety.
- Pharmacists: Our licensed pharmacists will have access to your information to provide pharmaceutical services.
- Insurance Providers: We may share your information with your insurance provider to process claims and verify coverage.
- Shipping Carriers: We share your information with shipping carriers to deliver your medications.
- Payment Processors: We share your information with payment processors to process your transactions.
- Service Providers: We may share your information with third-party service providers who assist us with various functions, such as IT support, data analytics, and marketing (only with your consent). We ensure these providers are contractually obligated to protect your privacy.
- Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our legal rights.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Security of Your Information:
We take the security of your information seriously and implement reasonable security measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Your Choices:
- Access and Correction: You have the right to access and correct your personal information. You can update your information through your online account or by contacting us.
- Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Children's Privacy:
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised Privacy Policy will be effective upon posting.
8. Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Effective Date: 05/20/2023
HIPAA Compliance (If applicable):
If we are a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA), we will comply with HIPAA regulations regarding the privacy and security of your protected health information.
